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POGO ONLINE SUPPORT
Past solutions and answers we've provided may help you today.
Using the App (General)
Can I still use POGO if I don't own a smartphone?
How do I send data to the cloud?
How do I add a photo of a spot that I'm taking a sample from?
There is no SYNC button, so I can't sync to cloud!
Maps and Mapping
Why is there is a green dot off the coast of Africa on my map?
Some readings are showing outside of boundaries that I mapped
How can I see sample locations on the map?
Why is my GPS not accurate?
Why is the satellite map out of date?
How can I print a Pin Sheet?
How can the public access my Pin Sheet report?
What's the difference between TDR measurements and POGO measurements?
Why do I get different readings If I take 2 measurements in the exact same spot using the same probe location??
What is salinity index?
Does POGO provide any soil testing services?
How do I perform a distilled water test?
How durable are the probes in rocky soil?
Account Setup & Registration
Why do I have to enter email and password to use the app?
How do I set up multiple users?
I am replacing someone and need to register POGO in my name
When I try to register my POGO, it tells me it's not a valid serial number.
Analysis & Reports
What is Moisture (DU)% and EC (DU)%?
How do I include a range of dates in a Visual Insight report?
Analysis & Reports feature is disabled
Can I move existing data to a different zone or dataset?